“Words can inspire. And words can destroy. Choose yours well.” – Robin Sharma
Human beings are social creatures that thrive off of developing relationships. As such, we place value on the people that we choose to share our lives with. As relationships mature and develop, they become more intimate and complex. Circumstances may arise that cause rifts in our relationships – with friends, family and our significant others. Indeed, it is important to minimize and mitigate these as they happen. Often times, it can be as simple as watching what you say.
Words are incredibly powerful things. Think about it: what can cause someone to be happy one moment, and then miserable the next? You guessed it: words. Many relationships have ended…ended…or become irreparably damaged, because of a slip of the tongue.
So, what are these words that we shouldn’t say? Sometimes, we don’t intend to hurt someone else by our words; this is where it gets a bit tricky.
Read these statements and conclude whether they are damaging or not:
“Sorry I didn’t reply to your calls or text messages. I’ve just been really busy.”
“That sounds like so much fun! Unfortunately, I’m busy with work.”
“I’d love to try that new place with you guys, but I’m busy with the kids.”
What do you think? On the surface, there certainly doesn’t seem to be anything wrong. After all, we all have responsibilities, so it’s safe to assume that they really are busy, right?
Well, let’s discuss three reasons why the words “I’m busy” could possibly leave you with fewer relationships…and three ways to better address the issue.
1. Everybody is busy
Here’s a newsflash that not really news at all: nearly every single person walking the earth is “busy”. If they’re not “busy”, they probably feel “busy”. To tell someone “I’m busy” is too quickly becoming a replacement phrase to avoid discomfort of any kind.
After all, what is busy? You could be rushing around the office, grabbing at paperwork and spilling your coffee, or rushing inside to the hotel where you’re staying on vacation. But when you think about it, these are not close to being one and the same.
To be truly “busy”, your schedule should be filled to the max with just enough time for family, food and sleep. That’s busy. But most of us at least have some periods of downtime…downtime that we can (sometimes!) use to catch up with people who care about us and keep our relationships on good terms.
2. “Busy” is open to (often bad) interpretation
Most of us are caring individuals with good hearts, so we’ll grant some leeway with people that we care about. But when something becomes a bad habit; a consistent behavior that often leaves us hurt, then we are much less open to amicably agree with them.
More specifically, we’ll take “I’m busy” to a certain point…but when you’ve asked someone to meet for coffee and been denied for the tenth time, then you’re less likely to believe that they are indeed “busy”.
3. “I’m busy” often means “It’s not that important”
Balancing priorities is a difficult thing for many of us. We are so focused on careers, finances and other things that can make it extremely difficult to strike that ever-alluding “work/life” balance. The problem is that the words “I’m busy” does not elaborate any of this, which can lead to others thinking that they’re just not that important.
In other words, “I’m busy” can lead to feelings of rejection – of them, their time, or their feelings. Of course, we don’t intend this most of the time, but it’s not intention which is the problem here – it’s perception – the perception that the person is simply not important enough.
Although you may be tied up, there are ways to communicate more effectively and show the person that you do indeed care for them and their time.
That said, here are 3 tips on how to communicate better in relationships:
“I’m busy” or a phrase to this effect provides no specificity and is extremely vague. Of course, there are rare times where you simply must get off of the phone ASAP (emergencies, an urgent meeting, etc.)
In non-emergency situations, a little more detail can go a long way. Let’s use an example to illustrate:
“Gosh, I’d love to have your kids overnight, but I’m way too busy.”
“Unfortunately, I can’t have your kids overnight. Dave is already having people over for his Friday night poker with the boys.”
See the difference? The second statement provides reasoning, which is very important when having to tell someone “no”, whereas the first statement is simply a getaway phrase.
2. Arrange a time
If you are indeed busy or tuckered out from the demands placed on you, make an effort to arrange a different time. If you know that your kids need extra attention or you have an endless number of obligations, simply propose another time.
Here’s another area where an example is helpful:
“I’ve wanted to try that new restaurant! Unfortunately, I’m very busy.”
“Let’s try that new place! I can’t make this Friday night, but let’s do next Friday. I’m much more available then.”
Again, there is an immediate difference that is felt, simply because of how the response is phrased. The first response demonstrates nothing, except for that the “busy” person may want to try the new restaurant. The second response adds some enthusiasm and is proactively attempting to engage the other person, all while showing some initiative and flexibility.
It’s important to pause and emphasize the importance of effort in any relationship. Yes, we may indeed be tied up and our energy reserves diminished because of the demands placed on us. That said, we should remember that relationships are truly important; important enough to give some precious effort at times, even though it may be difficult.
3. Have that hard, honest conversation
If indeed you are putting off someone – not because of time constraints – then it’s important to have a conversation, as difficult as it may be.
For those of us who are non-confrontational (raises hand), this can be very (very) hard. But think of this: what does the other person deserve? Do they deserve having you continue to put them off, or do they deserve you giving it to them straight?
Regardless of what the reason may be – lack of connection, lack of interest, etc. – it’s much easier, in the long run, to simply delay the inevitable. Time to say “Goodbye” and “Best wishes” instead of “I’m busy” over, and over…and over…